BY VISITING LBHWELLNESS.COM, YOU ARE CONSENTING TO OUR PRIVACY POLICY.

This privacy notice discloses the privacy practices for LBH Wellness. This privacy notice addresses what information is collected, who the information is shared with, and how it is secured.

The terms “we,” “us,” and “our” refers to LBH Wellness. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

 

Do we use cookies?

Yes, LBH Wellness uses cookies to store or access information. If you don’t want cookies used on this website, you can change it within your web browser, however this could affect certain features.

 

What data do we collect?

LBHWellness.com collects the following data:

  • Personal Identification Information such as name, email address, physical address, phone number, and credit card information for purchases.
  • Payment data. LBH Wellness collects data necessary to process your payment if you make purchases such as your credit card and security code. All payment data is stored with Stripe. You may find their privacy policy link here: https://stripe.com/privacy

LBHWellness.com automatically collects certain data when you visit the website. This information does not reveal your specific identity but could include device and usage information, such as your IP address, operating system, language preferences, country, location, device name. This information is needed for security, analytics, and reporting purposes.

How do we collect your information?

When you visit LBHWellness.com, the website will use cookies to store items in your shopping cart, to optimize the website for a customized user experience, and marketing for Google, Facebook and Instagram. If you schedule an appointment with LBH Wellness, your name, email, and phone number will be collected. Your name and email address may be used to contact you after your call with follow-up information.

If you become a client or customer, LBH Wellness will collect your name, email, address, and phone number and use them to provide services to you. You will also be requested to sign up for the secured client portal so that any communications and legal services that are provided are sent and protected. If you purchase from LBH Wellness, you have the option to pay online through Stripe. Any information you provide during the checkout process is not stored on our website but provided to Stripe who completes the purchase transaction. You agree that you gave this information voluntarily for the contents that you received. By using this website, you agree not to hold LBH Wellness responsible for any security breach and for any unauthorized use of your personal information by third parties.

 

How will we use your data?

Your data will be used for a variety of business purposes identified below:

  • Account creation
  • Send you marketing and promotional messages. LBH Wellness and third-party marketing partners can use your personal information for marketing purposes. If you don’t want to receive those emails, you can opt-out at any time.
  • Purchases. Your information can be used when you purchase, return, or exchange an item from this website.
  • Testimonials. LBH Wellness posts testimonials that include personal information. All testimonials are consented to prior to being put on the website. If you want to update or delete your testimonial, please contact laura@lbhwellness.com and include your name, where the testimonial is, and your contact information.
  • Targeted advertising. LBH Wellness may use your information to show content that interests you or near your location
  • Giveaways. LBH Wellness hosts giveaways and may use your information if you decide to participate.
  • Feedback. LBH Wellness is always looking to improve and may use your information to ask for feedback.
  • To enforce the terms and conditions and other policies for business, legal, or contractual reasons.
  • Respond to legal requests. If LBH Wellness receives a legal request, your data may have to be inspected.
  • Deliver products or services. Your data may be used to deliver any products or services you requested.
  • Respond to inquiries. Your data may be used if you use the contact forms on the website.
  • Other business purposes. Your information may be used for data analysis, determine the effectives of promotional campaigns, and to evaluate and improve services, products, and marketing. Your personal information will not be used without your consent.

 

Will your information be shared?

Your data may be shared with your consent, to perform a contract, or legal obligations to comply with applicable law, government requests, court order, or a legal process.

Your data may be shared to investigate, prevent, or take action regarding violations of our policy, fraud, illegal activities, or for litigation purposes which we are a part of.

Your information may be shared with the vendors, consultants, and third-party service provider, contractors, or agents who perform services for LBH Wellness or on behalf of LBH Wellness. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. LBH Wellness does not sell, rent, or trade any of your information with third parties for their promotional purposes.

If you share information from LBHWellness.com on any social media medium, you are voluntarily disclosing your personal information. It becomes public information and can be collected and used by others. LBHWellness.com does not have control over this collection and takes no responsibility for the use, storage or dissemination of such publicly disclosed personal information by you.

 

Who will your information be shared with?

LBH Wellness shares your information with the third parties listed below. If LBH Wellness has processed your data based on your consent and you want to revoke consent, contact laura@lbhwellness.com.

Stripe: https://stripe.com/privacy
Facebook: https://www.facebook.com/about/basics
Google: https://policies.google.com/technologies/ads?hl=en-US
HostGator: https://www.endurance.com/privacy/privacy
MailerLite: https://www.mailerlite.com/legal/privacy-policy

 

How long will you store my information?

Your information is stored for as long as necessary as set out in the privacy policy unless otherwise required or permitted by law (tax, accounting, legal obligations). Your information will not be kept longer than the period of time you have an account with LBH Wellness.

 

Securing your information

LBH Wellness will not trade, share, or sell your information to any other company without giving you express notification, except for certain third parties who assist LBH Wellness. in providing services to you, as listed above. These third parties agree to keep your information private. LBH Wellness will release your information as required by law and if necessary to protect LBH Wellness’ legal rights and/or to comply with a judicial proceeding or court order, to prevent threats to others or illegal activities, or to prevent abuse of this website.

 

GDPR (General Data Protection Regulation) rights

If you are a resident in the European Economic Area, you are entitled to the following rights:

  • Know what data has been collected about you and how it has been processed
  • Object to the transfer of your personal data from one electronic processing system into another
  • Make changes to inaccurate information
  • Withdraw consent after you have given your personal data
  • Ask for your personal data to be deleted
  • Informed in clear and plain language if you are asked for consent of your personal data

If you believe LBH Wellness is unlawfully using your information, you have the right to complain to your local data protection supervisory authority. You can contact them at: https://edpb.europa.eu/about-edpb/board/members_en

 

Privacy Rights

If you have an account with LBH Wellness, you can delete your account within your account login OR you can email laura@lbhwellness.com and LBH Wellness will delete your account. Some information may be retained for fraud, legal investigations, enforce terms and conditions, or troubleshoot.

If you want to opt out of email marketing, you can do so at any time using the unsubscribe button within the emails you are sent or by using the contact information above.

 

Children’s Online Privacy Protection Act

This website is not directed at children and does not collect information from persons under the age of 13. If your child submitted personal identifiable information to LBH Wellness, please email laura@lbhwellness.com , and that information will be deleted.

 

California resident’s privacy rights

California Civil Code Section 1798.83 permits users who are California residents to request and obtain information about categories of personal information LBH Wellness discloses to 3rd parties for direct marketing purposes and the names and addresses of all 3rd parties LBH Wellness shared in the immediately preceding calendar year. If you are a California resident and would like to make this request, use the information below to contact LBH Wellness.

Children under 18 years of age may request removal of content or information posted on LBHWellness.com. To request removal, use the information below to contact LBH Wellness and provide a statement that you reside in California.


YOUR RIGHTS UNDER THE CCPA

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to exercise free of charge:

Disclosure of Personal Information We Collect About You
You have the right to know:

  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information is collected;
  • Our business or commercial purpose for collecting or selling personal information;
  • The categories of third parties with whom we share personal information, if any; and
  • The specific pieces of personal information we have collected about you.

Please note that we are not required to:

  • Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
  • Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
  • Provide the personal information to you more than twice in a 12-month period.

Personal Information Sold or Used for a Business Purpose
In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:

  • The categories of personal information that we disclosed about you for a business purpose.
  • You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information.
  • Please send an email to laura@lbhwellness.com if you do not want your information disclosed to third parties.

 

Changes to the privacy policy

The privacy policy can be changed at any time. The updated version will have a “Revised” date and is effective on the “Revised” date.

 

Who to contact about this privacy policy

If you have questions or comments, you can email laura@lbhwellness.com.

Revised: April 2021